Consumer Staples, Communication, Consumer Discretionary Author: WIM Committee, Mitch Kwo Editor: Luke Sheehan Nov 21, 2020 07:37 PM (GMT+8)

Delivery Hero is one of the world's leading online food ordering and delivery marketplace.


On December 9-11, 2020, EqualOcean will host this year's World Innovators Meet (WIM). WIM2020 will take on a bolder stance and adopt a more global outlook by taking the form of an online conference that will be streamed simultaneously in all countries and regions that champion the realm of technology and innovation. 

During the World Innovators Meet, the WIM Committee will release the annual blockbuster WIA list, the World Innovation Awards, based on our annual industry and investment research findings, together with a series of research reports.

We are delighted to announce Niklas Östberg, co-founder and CEO of Delivery Hero, a multinational online food-delivery service based in Berlin, as one of our confirmed speakers at World Innovators Meet 2020. His keynote topic will address ‘5 trends of delivery in 2021’. 

Prior to his entrepreneurial journey, Niklas studied at the Royal Institute of Technology Stockholm & ETH Zurich, where he obtained his Master’s Degree in Industrial Engineering & Management.  As an entrepreneur and businessperson, Niklas is the Managing Director at RGP Local Holding IV GmbH and a board member of triage NV and Hungry Holdings Ltd.  From 2005, Niklas worked five years as a corporate consultant for Oliver Wyman before co-founding In 2011, he founded Delivery Hero, one of the world’s leading online food ordering and delivery marketplaces, with over 600,000 restaurant partners and 25,000+ employees globally. To date, the food delivery company is active in over 40 countries around the globe, delivering food from local suppliers to customers, and is considered as the one of the biggest Delivery Company outside China. 

In 2017, the company went public and has since replaced Wirecard in Germany's blue-chip DAX. Delivery Hero’s share price has also quadrupled as market capitalization currently stands at roughly €20 billion – "Going public and listing our shares on the stock market will further enable us to develop the company and provide us with additional capital to expand our leadership position in the online food ordering and delivery market," claimed Niklas Östberg back in 2017.

Delivery Hero pocketed almost €1 billion from sales and investment in markets in the Middle East and North Africa, two regions that were responsible for half of the company’s overall revenues in 2019. Nonetheless, the delivery platform also has a strong foothold in Asia, while in Europe it is almost exclusively active mainly in Eastern and Northern European nations; Niklas argues that Western European countries are not “promising enough in terms of growth potential.” 

Due to the COVID-19 crisis, Delivery Hero’s orders doubled in June, generating revenues between €2.6 billion and €2.8 billion, helping the firm boost its share price following an initial slump right after the onset of the pandemic. According to Delivery Hero’s financial report, the company’s revenue increased by 92% year-on-year during the global pandemic. 

“The pandemic has led to quick recovery and acceleration of our service offering, responding to changing customer behavior and larger demand for online delivery,” Niklas said. 

Delivery Hero aims to continuously improve the food delivery platform. Niklas predicts a future in which ordering food will be much cheaper and healthier, and more convenient than cooking by oneself. He is also optimistic of using virtual reality to improve customer experience. 

Don’t miss the chance to meet Niklas Östberg as one of our guest speakers at World Innovators Meet 2020 (9th December), where he is going to share the key trends to delivery for the upcoming year while giving insights into the business strategies of Delivery Hero. 

About WIM

Hosted by EqualOcean, the World Innovators Meet (WIM) is a world-class event for innovators. It provides limitless opportunities to learn from and connect with the most sought-after technology pioneers.

About WIA

The World Innovation Awards (WIA) are announced at WIM to recognize game-changers across various industries and geographies. Selected by a committee of distinguished experts, entrepreneurs and investors, the WIAs are designed to acknowledge technology disruptors striving to make a positive impact.


Register for the event

We sincerely welcome you to join WIM2020 on December 9-11, 2020.

Click here to register and you will receive:

[Global Trends] Key insights from 11 Industry and Overseas Chapters made available to you for all three days of WIM2020.

[Insightful Conversation] Connect with 120 top-notch global speakers, listen to their perspectives and interact with them online.

[Innovative Community] Join an exclusive network of 10,000 professionals to participate in discussions and gain first-hand information from fellow participants.

[Business Networking] Gain 1:1 business-connect opportunity to launch or speed up partnerships worldwide.

[Comprehensive Report] Exclusive in-depth research reports will be delivered right to your mailbox.

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Join the WIM2020 family and become a member of the World Innovation Community, participating in a technology and innovation carnival that connects the world right at your doorstep, all while drawing a special end to the extraordinary 2020!


If you would like to become/recommend a speaker, discuss cooperation opportunities or media partnerships, apply for the World Innovators Awards or to be a volunteer, please click here to fill in the WIM2020 Cooperation Form (we recommend you to do so on a computer). We will be in touch as soon as possible. Thank you and welcome!