On December 9-12, EqualOcean is holding the World Innovators Meet (WIM) 2020. This year, the event's main topic is ‘Technology and Innovation Connect the World’. WIM2020 gathers innovators from Asia, Africa, Europe and the Americas to share their knowledge and key achievements, promoting the concept of ‘Tech for Equal’.
WIM2020-enterprise services
On December 9-12, EqualOcean is holding the World Innovators Meet (WIM) 2020. This year, the event's main topic is ‘Technology and Innovation Connect the World’. WIM2020 gathers innovators from Asia, Africa, Europe and the Americas to share their knowledge and key achievements, promoting the concept of ‘Tech for Equal’.
In 2020, the outbreak of COVID-19 has exacerbated the continuing global economic downturn and added to economic uncertainty. For enterprises, the frequent occurrence of anti-globalization events, coupled with the intergenerational change of consumer groups, increases the risk of supply chain and product innovation. The further increase in the uncertainty of the external environment makes it more difficult for enterprises to operate.
Digital and intelligent technologies, such as cloud computing, big data, artificial intelligence, IoT and blockchain, are becoming new engines driving economic and industrial development. Digital transformation helps enterprises to build new core capabilities and achieve sustainable development goals.
The birth and application of digital and intelligent technologies bring new opportunities for enterprise services. Based on specialized technologies, products and services, enterprise service providers help enterprises realize digital transformation.
Highlights
Focusing on the digital transformation, this report analyzes the new needs of the enterprise services market. It focuses on the performance of the global enterprise services PE/VC market in 2020, as well as the trend of innovation development in specific sectors. Here are some of the highlights of the study:
The growth rate of financing in the global corporate services sector has slowed, medium-term projects have become more popular, and funding for start-up projects has become more difficult.
The technical support represented by cloud computing, development, operation, and maintenance is the enterprise's critical investment field. Investors favor data services and cloud security.
The epidemic has spurred the development of collaborative office applications and flexible employment platforms. Enterprises improve operational flexibility through collaborative office applications and reduce labor costs through flexible employment models.
Through digital marketing and customer management, the company has realized the further exploration of customer value and realized the continuous growth of enterprise business.
AI promotes human-computer collaboration, and digital employees are of great value, such as RPA and intelligent customer service.
Data mid-office helps enterprises accumulate digital assets and becomes an accelerating engine for enterprises' digital transformation.
Technical architecture innovation to adapt to business iteration will promote agile enterprise innovation.
Cloud native security lays a security foundation for the digital transformation of enterprises and escorts enterprises' development.
New trends in enterprise services industry
Based on research and analysis of the enterprise services industry, EqualOcean suggests the following six future trends：
Process automation: RPA technology will enable more industries, enable larger-scale applications, and bring the benefits of automation to small-scale processes.
Business intelligence: Enterprises will make more use of big data and AI technology to enable business scenarios, and intelligent customer service, intelligent marketing and BI will have more applications.
Data mid-office: Medium and large enterprises will accelerate the construction of data mid-office and realize data assets. Unstructured data processing and analysis tools have a lot of room for development.
Simplify development: Low code development platform is the rising star of the enterprise services track, enterprise application development will be easy, improve employee productivity.
Operations without perception: While the change of front-office is accelerated, enterprises pay more attention to front-end customer experience, requiring back-office operation and maintenance to realize front-office without perception.
Cost transparency: Enterprise technology needs to become efficiency-oriented. The new pay-as-you-go pricing model breaks the black box of benefits and enables enterprises to perceive benefits more intuitively.
Next 50 in Global Tech: Enterprise Services
With the advantages and accumulation of technology, emerging enterprise service providers are being recognized by both the market and capital.
EqualOcean ranked the 50 most promising start-ups in the global enterprise services industry regarding financing, valuation, technical barriers and other dimensions. These start-ups could become the future unicorns of enterprise services.
Click the link below for more details on the report
Next 50 in Global Tech: Enterprise Services (English version)
Next 50 in Global Tech: Enterprise Services (Chinese version)
About WIM
Hosted by EqualOcean, the World Innovators Meet (WIM) (click to watch the online event on December 9-11, 2020) is a global event for innovators. It provides limitless opportunities to learn from and connect with the most sought-after technology pioneers.
About WIA
The World Innovation Awards (WIA) are announced at WIM to recognize game-changers across various industries and geographies. Selected by a committee of distinguished experts, entrepreneurs and investors, WIA are designed to acknowledge technology disruptors striving to make a positive impact on a global scale.
See this year's WIA lists and download the research reports in English and Chinese on EqualOcean and 亿欧智库 respectively.