Nov 10, 2021 06:08 PM (GMT+8) · EqualOcean
Tencent released the third quarterly report of 2021. According to the financial report, Tencent CRM SaaS solution "Tencent enterprise point" has served more than 1 million enterprises. It is reported that Tencent enterprises provide all-weather and multi-channel artificial intelligence customer service to help enterprise customers reduce customer service costs. In addition, Tencent enterprise point has also released a new generation of smart customer services, including one front desk (connection Intelligence) and two middle desks (data intelligence and operation Intelligence). At present, Tencent also continues to make efforts in the field of SaaS, integrating product matrices including Tencent enterprise points, Tencent conferences, Tencent e-signatures, enterprise wechat, Tencent documents and so on.

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