First in China! Vodafone Technology launched a new generation of CRM wechat based on enterprise wechat

With the popularization and improvement of functions, wechat is becoming a powerful tool for enterprises to deposit customer assets. This year, enterprise wechat and wechat will further open up. In addition to messages and contacts, there are also important functions such as small programs and wechat payment. In this context, the layout of enterprise wechat has become one of the key issues of enterprises. However, in the actual operation, there are still some problems to be solved. For example, how to conduct efficient and rapid drainage, how to achieve automatic and refined operation, how to improve the transaction conversion rate, and how to do a good job in internal management for enterprise wechat. In order to help enterprises solve the above problems, Wofeng technology has launched a new generation of CRM based on wechat. The product covers the whole process of pre-sale, in sale, after-sale and management, and deeply integrates the abilities of customer acquisition, customer relationship management, chat compliance supervision, community operation promotion, and intelligent customer service, so as to assist enterprises in diversified marketing and intelligent service. At present, as a new generation of CRM, Weifeng has three main advantages: 1. Seamless connection with enterprise wechat and udesk customer service system and automatic access to user data; 2. Omni channel and full process customer data exchange to realize customer life cycle operation and management; 3. Providing more differentiated grounding functions in drainage touch, operation management, intelligent service and data analysis. In addition, in order to facilitate the communication between enterprises and customers and provide marketing tools for enterprises to influence the final sales results, Weifeng also provides support for customers in aspects of customer acquisition, community operation, customer service, conversation analysis and content management.