Consumer Staples Author: Mianmian Wang Editor: Tao Ni Apr 12, 2022 12:04 AM (GMT+8)

The e-commerce giant JD.com is providing millions of foodstuffs and other essential goods to support millions of users amid Shanghai’s lockdown, winning new users.

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The frustration over a shortage of food and life's essentials due to ongoing COVID curbs continues to rise in Shanghai, a financial hub that is home to 26 million people. In response, the e-commerce giant JD.com has delivered millions of goods to supply its users. 

On April 10, at a press conference in Shanghai on Epidemic Prevention and Control, Wang Wenbo, the vice president of e-commerce giant JD.com (9618:HK), said that JD.com will expand its fresh food storage including grains, meat adn seafood by two to three times. The delivery of over 16 million packs of basic foodstuffs including rice, flour and edible oil will sustain users for nearly one moneth, said Wang. 

According to him, JD.com is focused on foods, baby care items and medications. 

JD Logistics (2618:HK), a subsidary of the JD.com Group, has delivered more than 80,000 packs of maternity and infant products, over 100,000 packs of medicines and epidemic prevention products and 10 tons of mutton to Shanghai. 

Some milk powders were delivered to Shanghai Children's Medical Centre for the treatment and needs of infants and childern housed at makeshift hospitals. 

In terms of medications, Wang said JD Health (6618:HK), another unit under JD.com, has received the requests of 37,000 chronic disease patients as of April 9 and they have been processed via mutiple channels including delivery from JD pharmacies and partner merchants. 

To ensure effective deliveries, Wang said JD.com has dispatched over 2,000 couriers to Shanghai. A large number of self-driving courier vehicles have also been put into use in locked-down areas for contactless delivery.

Meanwhile, JD.com has established a comprehensive epidemic prevention scheme covering the whole supply chain to adhere to the country's "dynamic clearance" epidemic prevention policies. All the trucks and items are fully disinfected, and all the staff members are required to pass antigen tests every day to assure the safety of goods. 




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