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Apr 24, 2021 01:05 AM (GMT+8) · EqualOcean
Consumers' rights protection to Tesla during the Shanghai auto show attracted public attention. Before the appraisal results of the authoritative departments come out, we should "let the bullets fly for a while", take the facts as the basis, take the law as the criterion, and avoid falling into the mood“ In the final analysis, the "rights gate" is a quality problem, which should be dealt with in the way and thinking of dealing with commodity quality problems. In the process of identification, communication and treatment, consumers can't protect their rights in an extreme way that touches the legal bottom line, and enterprises can't be indifferent and arrogant because they don't agree with consumer demands or appraisal results.